Press Release 13th August 2020 Innovative wildcard, Puzzel, placed third in the Frost & Sullivan European CCaaS Radar Read more
Press Release 14th July 2020 CCMA and Puzzel launch partnership to study the evolution of the contact centre industry Read more
Press Release 2nd July 2020 Speechmatics and Puzzel partner to transform customer experiences using any-context speech recognition Read more
Press Release 2nd July 2020 Puzzel announces integration with Microsoft Teams; to deliver a streamlined user-experience Read more
Press Release 19th May 2020 Capital City College Group adopts Puzzel for multi-brand contact centre Read more
Press Release 15th April 2020 Puzzel acquires U-WFM to add employee engagement and scheduling to its existing customer service technology suite Read more
Press Release 5th March 2020 Puzzel named as finalists in the UK National Innovation Awards 2020 in two categories Read more
Press Release 25th February 2020 Puzzel delivers new chat bot solution to insurance company If Read more
Press Release 9th December 2019 Puzzel acquires Logicalware customer engagement platform to enhance customer service portfolio Read more
Press Release 28th October 2019 Puzzel positioned as a Challenger in Gartner’s Magic Quadrant for Contact Center as a Service, Western Europe Read more
Press Release 17th October 2019 Puzzel taps into the power of Artificial Intelligence to launch Agent Assist Read more