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Category: chatbots

Category: chatbots

White Paper

Frost & Sullivan’s 2023 European Cloud Contact Center Frost Radar

Webinar 8th June 2023

Riding the wave: How ChatGPT is revolutionising customer service in the age of AI

A banner illustrating a blurb icon with multiple stars. A proactive customer service strategy exploration for outstanding CX!

Blog

Proactive customer service – Why you can’t afford not to

White Paper

The UK Contact Centre Decision Makers Guide 2023 | The Multichannel Workforce Management chapter

White Paper

Beyond Digital First | Making your overall contact strategy work

Customer story 23rd August 2022

Storebrand Case Study

Blog

Five tips for getting started with chatbots

White Paper

Puzzel Smart Guide: Leveraging artificial intelligence (AI) and automation in your contact centre

Customer story 21st June 2022

Bauhaus Case Study

Press Release 7th June 2022

Puzzel expands cloud contact centre offering with Smart Chatbot and Performance Management solutions

Blog

How to launch a chatbot your customers can trust

“We could see the Puzzel platform would be future-proof for us.” – Rasmus Wåhlander, Group Service Owner at Atea

Blog

Atea unifies its international IT service desks with Puzzel

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