Lifeplus Case Study

Lifeplus has transformed its contact centre strategy, achieving an impressive 94.8% CSAT score th...

Norlys Case Study

Norlys has replaced a host of different customer service systems with one efficient, simplified c...

Storebrand leads the way towards digitalisation of the financial sector with Puzzel Digital Engag...

Insurance provider If tackles Covid-19 demand with cloud-based customer service

Puzzel has delivered a contact centre solution that has optimised customer service at Bauhaus dur...

Puzzel’s easy-to-use contact centre solution reduces DFDS' customer handling headaches and saves ...

The Digital Hotline provides Danish residents with fast, reliable support using the Puzzel Contac...

Simply Business transforms its agent experience and increases adherence from 50 to 80% in just a ...

Capital City College Group adopts Puzzel for multi-brand contact centre. Cloud contact centre sol...

Puzzel helps FM24 build a lean & efficient help desk operation for its prestigious international ...

Scandic hotel chain improves customer service with Puzzel's cloud-based contact centre solution.

Oxford Brookes University delivers information services to students and staff using cloud-based s...

Affinity Water enhances customer experience with cloud-based call centre services from Puzzel.

Cloud-based contact centre solution from Puzzel helps Ombudsman Services introduce flexible worki...