ESS Group, Ellery Beach House Case Study “Our vision is to establish a world-class facility for our visitors, where the customer experienc... Read more
Royal Borough of Kingston Upon Thames Council Case Study Royal Borough of Kingston Council reduces call volumes by a third with Puzzel. Read more
Sutton Council Case Study Sutton Council enhances efficiency, reducing call volumes by 14% with Puzzel. Read more
Lifeplus Case Study Lifeplus has transformed its contact centre strategy, achieving an impressive 94.8% CSAT score th... Read more
Norlys Case Study Norlys has replaced a host of different customer service systems with one efficient, simplified c... Read more
Bauhaus Case Study Puzzel has delivered a contact centre solution that has optimised customer service at Bauhaus dur... Read more
DFDS Case Study Puzzel’s easy-to-use contact centre solution reduces DFDS' customer handling headaches and saves ... Read more
The Digital Hotline (DDH) Case Study The Digital Hotline provides Danish residents with fast, reliable support using the Puzzel Contac... Read more
Simply Business Case Study Simply Business transforms its agent experience and increases adherence from 50 to 80% in just a ... Read more
Capital City College Group Case Study Capital City College Group adopts Puzzel for multi-brand contact centre. Cloud contact centre sol... Read more
fm24 Case Study Puzzel helps FM24 build a lean & efficient help desk operation for its prestigious international ... Read more
Scandic Hotel Case Study Scandic hotel chain improves customer service with Puzzel's cloud-based contact centre solution. Read more
Oxford Brookes University Case Study Oxford Brookes University delivers information services to students and staff using cloud-based s... Read more
Affinity Water Case Study Affinity Water enhances customer experience with cloud-based call centre services from Puzzel. Read more
Ombudsman Services Case Study Cloud-based contact centre solution from Puzzel helps Ombudsman Services introduce flexible worki... Read more