Norlys Case Study

Norlys has replaced a host of different customer service systems with one efficient, simplified c...

Storebrand Case Study

Storebrand leads the way towards digitalisation of the financial sector with Puzzel Digital Engag...

Case study If insurance

Insurance provider If tackles Covid-19 demand with cloud-based customer service

Granngården Case study

Successful e-retailer maximises customer service and sales with Digital Engagement from Puzzel

Bauhaus Case Study

Puzzel has delivered a contact centre solution that has optimised customer service at Bauhaus dur...

DFDS is a Danish international shipping and ferry company.

DFDS Case Study

Puzzel’s easy-to-use contact centre solution reduces DFDS' customer handling headaches and saves ...

The Digital Hotline (DDH) Case Study

The Digital Hotline provides Danish residents with fast, reliable support using the Puzzel Contac...

TieTa Case Study

TieTa improves agent experience and slashes wait times for customers with Puzzel's omnichannel cl...

Simply Business Case Study

Simply Business transforms its agent experience and increases adherence from 50 to 80% in just a ...

Capital City College Group Case Study

Capital City College Group adopts Puzzel for multi-brand contact centre. Cloud contact centre sol...

Clarion Housing Case Study

Web Chat capabilities from Puzzel helps build multi-channel contact centre and support digital tr...

fm24 Case Study

Puzzel helps FM24 build a lean & efficient help desk operation for its prestigious international ...

Scandic Hotel Case Study

Scandic hotel chain improves customer service with Puzzel's cloud-based contact centre solution.

Scandinavian Airlines Case Study

The Puzzel contact centre solution delivers consistent service to SAS customers throughout Scandi...

Oxford Brookes University Case Study

Oxford Brookes University delivers information services to students and staff using cloud-based s...

Affinity Water Case Study

Affinity Water enhances customer experience with cloud-based call centre services from Puzzel.

Ombudsman Services Case Study

Cloud-based contact centre solution from Puzzel helps Ombudsman Services introduce flexible worki...

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