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AI and Automation
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Introducing the Puzzel Virtual Agent Suite: Transforming Customer Engagement with AI.

By:
Gabi Warren
Press & Media
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New survey reveals top 2025 trends: 65% of CX leaders see AI as essential for reducing agent burnout.

By:
Gabi Warren
AI and Automation
Agent Experience
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Balancing AI and human empathy: Why soft skills matter in customer service.

By:
Jeanine Desirée Lund
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