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About Puzzel
Welcome Capturi to the Puzzel Ecosystem
Press & Media
Puzzel to Acquire Analytics and Insights Leader Capturi to Strengthen AI-Driven Contact Centre Capabilities
Press & Media
Total Economic Impact Study Revealed 278% ROI for CX Organisations When Using Puzzel
AI and Automation
What is a chatbot?
AI and Automation
The ultimate AI glossary for customer service
About Puzzel
Puzzel’s GHG targets recognised by Science Based Target initiative (SBTi)
Cloud transformation
Outdated contact centre tech: 5 red flags to watch for
Omnichannel Experiences
What is customer journey optimisation?
About Puzzel
Puzzel Recognised as a leading CX vendor in the Frost Radar 2024
Omnichannel Experiences
Why internal silos are holding back your best customer support
Omnichannel Experiences
How to master customer journey optimisation for better customer support
AI and Automation
How AI chatbots reduce resolution times and enhance CX in customer support