Webinar:
How Spar Nord uses Conversational Intelligence to
coach teams and
ensure compliance
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Discover how one of Denmark’s leading banks is transforming customer service with Conversational Intelligence (CI).
Today’s contact centres are expected to do more with less—meet rising customer demands, maintain strict compliance, and continually coach agents to deliver better outcomes. So how do forward-thinking organisations manage it all?
In this exclusive webinar, we’ll take you inside Spar Nord’s customer service strategy to show how they’ve embedded Conversation Intelligence across their operations to improve coaching, enhance compliance, and streamline communication.
You’ll hear directly about their implementation journey—what strategic drivers led them to invest in CI, how they rolled it out, and what results they’ve seen so far.
Conversational Intelligence for the financial industry
Real insights. Real impact.
For financial services.
Financial services teams handle high-stakes conversations every day.
Conversational Intelligence helps you analyse these interactions at scale, reduce admin, and support compliance, while giving agents the insights they need to improve communication, build empathy, and deliver clearer customer experiences over time.