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Customer highlight
How Norway's Largest Electricity Supplier Delivers Award-Winning Customer Service
Fjordkraft’s commitment to improving customer service is reflected in their impressive results. They have significantly reduced phone queue wait times from an average of 3 minutes and 32 seconds in 2023 to just 58 seconds today. Customer satisfaction has also risen to an exceptional 92.4 compared to 90.7 in 2023. Additionally, traffic has been reduced by 43% in the same period.
