Puzzel Partner Programme

Join hundreds of corporate partners using Puzzel in their portfolio to help their clients deliver exceptional customer experiences and grow their business.

A programme fit for you

We work with partners of all shapes and sizes from a variety of different backgrounds. Every partner is different, which is why the Puzzel Partner Programme gives you the freedom to be as hands-on or off as they like. 

Our packages are not one-size-fits-all, and you don’t need to commit to selling a certain number of seats or delivering a certain level of return. Each success plan is unique and agreed at the start of the partnership.


Why Partner with us?

  • Positive commercials
    Discounts, incentives, marketing funds and rebates to excite all areas of your business.
  • Trusted technology
    A true cloud omnichannel platform that’s secure, reliable and scalable for all customer types.
  • Create successful end-user campaigns
    Work with Puzzel’s Marketing team to leverage our ‘Partner Marketing Portal’ one-stop shop for marketing resources to run successful end-user campaigns.
  • Define our Partner roadmap
    Our goal is always to strive for win-win-win. Your Partner Account Manager will work with you to define your goals for the year ahead.

Partner Programme benefits

Agent Referral PartnersValue Reseller Partners
Access to Partner Portal
Puzzel Sales training
Puzzel Pre-sales training
Partner Account Manager
Access to Partner Marketing Manager
Access to Partner Marketing Portal
Marketing plan
Puzzel Demo system provided
Access to MDF
Target contact listsInvite only
Commission 20% – 35%* ARR25% – 40%* ARR

*Additional commission can be earned based on a mutually agreed success plan. 

“We’re very pleased with our partnership with Puzzel. Our Ncontactcenter product is a proven, integrated cloud solution that is trusted by leading contact centres of all sizes across Europe. Our integration enables additional AI capabilities that give customers personalised, relevant and instantaneous communications across multiple channels. By partnering with Puzzel we’re able to satisfy these new demands and crucially deliver a game-changing solution that enhances the CX.”

Myles Leach, Managing Director, NFON (UK)

“To be able to deliver services that add value and enable our customers, Telenor needs to partner up with the best. Our partnership with Puzzel helps to make sure our customers can deliver customer service across all channels in one solution with high availability and quality.”

Mathias Garneij, Commercial Manager, Telenor

“Puzzel is our most important partner on CC solutions. Together we deliver what the market wants!”

Robert M Aaslie, Digital Architect, NetNordic

About us
Young at heart. Strong in heritage.


We engineered one of the first cloud-based contact centre solutions, and today our exceptional team continues to innovate in the world of customer service. Our award-winning solutions are used by businesses across the world – from smaller enterprises to global corporations – to improve customer service, streamline workflows and empower employees. We’re also supported by a strong network of partners who are committed to sharing knowledge and working to help drive business and success.

20+
years of heritage
250
Puzzelers worldwide
40
countries
1,000+
customers worldwide
800m
customer interactions handled every year
60,000+
agents using Puzzel every day


Ready to become a Puzzel Partner?


Once you’ve completed the form below, a member of our Partnerships team will be in touch to answer any questions you might have and explain our product in more detail.


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