Press Release 9th November 2022 The Puzzel Customer Service platform is now available on the G-Cloud 13 Framework Read more
Press Release 1st November 2022 Puzzel acquires S2 Communications, Swedish outbound sales solution provider Read more
Press Release 27th October 2022 Puzzel announces certification of its Contact Centre solution for Microsoft Teams Read more
Press Release 8th September 2022 Puzzel launches new AI-powered CCaaS packages calibrated for current trends in customer behaviour and a changing industry landscape Read more
Press Release 6th September 2022 Puzzel announces Get Connected, London to take place on 20 September following news of scheduled rail strikes Read more
Press Release 21st July 2022 The Evolution of the Contact Centre research reveals impact of cost of living crisis on contact centres Read more
Press Release 7th June 2022 Puzzel expands cloud contact centre offering with Smart Chatbot and Performance Management solutions Read more
Press Release 18th May 2022 Need for AI-powered personalised customer service increases amid dip in consumer confidence Read more
Press Release 20th April 2022 Puzzel named a leading innovator in Frost & Sullivan’s 2021 European CCaaS Radar Read more
Press Release 2nd March 2022 Puzzel launches new dashboard for visualising real-time contact centre performance Read more
Press Release 14th February 2022 Part 5: Evolution of the Contact Centre research reveals need to change how contact centres are seen internally and externally Read more