Home
Category: Contact Centre

Category: Contact Centre

Event 26th April 2023

Puzzel Quality Assurance Lunch and Learn

A banner illustrating a blurb icon with multiple stars. A proactive customer service strategy exploration for outstanding CX!

Blog

Proactive customer service – Why you can’t afford not to

White Paper

The UK Contact Centre Decision Makers Guide 2023 | The Multichannel Workforce Management chapter

White Paper

Beyond Digital First | Making your overall contact strategy work

Webinar 8th December 2022

Build a more profitable contact centre with chatbot and digital engagement

Webinar 24th November 2022

Puzzel Partner webinar | November

Webinar 8th November 2022

Achieving PCI DSS compliance with Puzzel and PCI Pal in the era of v4.0

Event

Get Connected in the Anywhere World recordings

Webinar 25th August 2022

Puzzel’s latest product releases

Hybrid working has become the norm for contact centres across the UK. But maintaining a healthy work-life balance while working from home still has its challenges.

Blog

Achieving work-life balance in the hybrid contact centre

Webinar 27th July 2022

Intelligent AI and Automation for today’s digital contact centre

White Paper

Puzzel Smart Guide: Leveraging artificial intelligence (AI) and automation in your contact centre

1 2 3 … 17