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Category: Email

Category: Email

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Revolutionising the Citizen Experience: How Royal Borough of Kingston Council reduces call volumes by a third with Puzzel

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Building trust through technology: How Sutton Council delivers on their promise of effortless CX

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Elevating revenue and customer satisfaction with Lifeplus

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Introducing Customer Hub

Webinar 18th July 2023

Transform your inbox chaos with Case Management excellence

Customer story 21st June 2022

Bauhaus Case Study

Ticketing systems help customer service teams to manage, prioritise and track customer requests.

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What is a Ticketing system?

Puzzel packages are designed to make buying and implementing a cloud contact centre solution easier and get you up and running faster.

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How Puzzel packages can help you engage, delight and inspire your agents and customers

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5 reasons to implement integrated email ticketing in contact centres

Email Management image

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Strategies for Better Email Management

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How to manage Average Handle Time in Multi-Channel Contact Centres