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Category: Case management

Category: Case management

Customer story 12th February 2024

Royal Borough of Kingston Upon Thames Council Case Study

Customer story 12th February 2024

Sutton Council Case Study

Blog

Building trust through technology: How Sutton Council delivers on their promise of effortless CX

White Paper

Empathy in the digital age: How AI can bring empathic customer experiences

Blog

Empowering exceptional customer experiences: Puzzel’s AI-driven innovations

Ticketing systems help customer service teams to manage, prioritise and track customer requests.

Blog

Streamline customer support with Puzzel Case Management

Blog

Introducing Customer Hub

Webinar 18th July 2023

Transform your inbox chaos with Case Management excellence

Blog

Sales Intelligence and Contact Centre enhancements driving the Puzzel experience

Blog

5 reasons to implement integrated email ticketing in contact centres