Trust Centre


Welcome to Puzzel Trust Centre

The Puzzel Trust Centre offers detailed security, transparency and privacy information for all Puzzel’s cloud services as well as Puzzel’s public web-sites, social media engagements and marketing automation tools.

At Puzzel we provide services that help our customers comply with national and international law, as well as industry specific standards and requirements such as ISO standards and General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

We are aware that, for our customers, complying with rules and regulations is critical for remaining in business, staying ahead of the competition and avoiding punitive sanctions. Therefore, rules for privacy protection, handling of personal data, recordings, calls, chats and other channels for communication are all tightly embedded in the development process as well as all processes for maintaining the service. What’s more, we make sure our services comply with all applicable laws in the markets they are available.

All our operational processes as well as the development process are certified against ISO 9001:2015 and ISO27001:2013 standards. We have also invested in achieving PCI DSS compliance.

For information regarding industry specific compliance, or other details not covered here, please get in touch with us at

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