About Us

About-us-puzzel

Puzzel builds on 20 years’ heritage.  It was one of the first pioneers to develop a cloud-based contact centre. Puzzle also encompasses leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today’s omni-channel and mobile environments. Puzzel can be adapted to accommodate from one to several thousand agents using any device, in any location and integrates with multiple applications seamlessly.

Headquartered in Oslo, Norway, Puzzel is passionate about delivering innovative customer interaction solutions for contact centres and mobile environments.

Puzzel’s Heritage

Puzzel is an enigma – it is a new and vibrant company with over 20 years’ heritage of delivering communication solutions that take customer interaction to another level.

Puzzel was created out of Intelecom Group to further focus on developing it’s contact centre and payment solutions where the company has taken a substantial position in the fast-growing market for cloud-based Customer Engagement Solutions. These solutions are used by a range of customers in different geographies, verticals and usage areas.

Puzzel’s focus is to develop and deliver inventive technology that is empowering our customers by being feature rich and easy to use, being able to adapt to any environment through strong integration capabilities, and always being dependable by offering consistently high levels of stability and security.