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Webinar

Empowering Tenant Satisfaction: Addressing the Challenges in Social Housing

The UK housing industry is currently navigating a landscape of substantial change, influenced by a number of factors. Housing associations and local authorities find themselves contending with the challenge of addressing the demand for social housing while reassessing spending strategies in response to economic conditions and government policy shifts.

Adding to this complexity is the recent introduction of the Tenant Satisfaction Measures by the Regulator of Social Housing in April 2023, along with the initiation of a new consultation on repair timescales in social housing under Awaab’s Law. 

Join us for this live webinar as we explore strategies to enhance tenant satisfaction and ensure compliance with regulatory standards through the integration of technology.

What you’ll learn:

  • Challenges facing the housing industry in 2024
  • Leveraging technology to improve outcomes
  • How to streamline operations around repairs
  • Q&A: Have questions? We got the answers!

Speakers

Puzzel

Simon Wilkinson

Head of Public Sector

Alan Swift

Technical Director

Watch recording