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Chatbot myths – Separating fact from fiction

Chatbot myths – Separating fact from fiction

Rumour has it that chatbots are expensive, time-consuming, complicated and stealing contact centre jobs… but is that true?

In this webinar, our expert panelists discuss common myths about chatbots. Let’s see if we can change your opinion about chatbots!


  • Introduction to Puzzel and boost.ai
  • Do chatbots understand different languages and dialects?
  • It takes so long to implement and train a chatbot… or does it?
  • Different roles of a chatbot
  • Chatbot as a part of an omnichannel experience
  • Q&A


Mashud Ahmed

Product Manager, Puzzel

Clay Cardozo

Head of Technology Partnerships, boost.ai

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