In recognising Puzzel as the 2023 Company of the Year, Frost highlights our unique blend of digital and human capabilities that optimise CX operations, streamline processes, and boost overall business efficiency. Our expertise in advanced technologies, such as artificial intelligence, machine learning, and automation, enables us to create seamless online customer support and service experiences. Our cloud-agnostic architecture, fully compliant with European data residency requirements, solidifies our reputation as a trusted data guardian.
As a trailblazer and trusted partner, Puzzel stands out as a leading provider of cloud contact centre solutions, earning us Frost & Sullivan’s prestigious award. Discover more about our achievements and Frost & Sullivan’s accolades in the full press release here.
“The company grasps the industry’s ever-evolving needs and strives to create tailored solutions that meet those demands. By working closely with its customer board, Puzzel gains invaluable insights and feedback. It feeds this information back into its product development process and provides personalized guidance to clients, delivering optimal results.”
Riana Barnard, Best Practices Research Analyst at Frost and Sullivan