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Enhancing Tenant Experiences: The Role of Contact Centre Technology in Social Housing

The UK housing industry is navigating a landscape of substantial change, influenced by several factors. Housing associations are faced with a growing demand for services coupled with cuts to budgets, while trying to improve tenant satisfaction in response to tightening regulation. It’s critical for leaders to understand the role that technology plays in responding to these challenges and enhancing tenant experiences.

Join social housing leaders and technology experts for a roundtable discussion that will give you the knowledge and tools to drive change and improve outcomes for your residents.

Agenda

08:30 – 09:00 Registration & Welcome Breakfast
09:00 – 09:15 Opening Remarks
09:15 – 09:45 Navigating Challenges in UK Social Housing
09:45 – 10:00 Networking Break
10:00 – 10:30 Envisioning the Connected Tenant Experience
10:30 – 10:45 Selecting the Right Technology
10:45 – 11:30 Roundtable Discussion

Spaces are strictly limited. Reserve your spot today.