Indeholder voice + en yderligere digital kanal efter eget valg
Engage
Engagerer dine kunder og medarbejdere med vores basale kontaktcenterløsning som sikrer en ægte multikanal-oplevelse.
- Omnichannel routing
- 360° view of customer interactions
- Voice standard, including softphone and IVR
- E-mail case management
*Only applicable if e-mail is selected as a channel - Basic CRM integration
- Call flow tool read only
- API access