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CRM

Standardised integrations with leading CRM systems

Take full advantage of your customer relationship management (CRM) system and integrate it with Puzzel’s Contact Centre Solution. As an application specialist, Puzzel can ease the path to smooth integration by effortlessly linking together CRM systems to boost efficiencies and productivity.

Puzzel is easy to set-up, you simply install it directly to your CRM user interface. There is no need for a CTI adaptor, APIs or plug-ins – everything is delivered through a secure Internet connection with no complex hardware or software to install. 

Combining Puzzel with your CRM system leads to tangible results including:

  • Reduced handling time
  • Better first call resolution
  • Increased efficiency
  • Reduced errors with fewer duplicate tasks
  • More personalized customer service
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