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Webinar

How to improve your customer service with SMS

SMS for Business

Did you know 98% of people read an SMS within three minutes of receiving it?

SMS offers a unique opportunity for you to communicate with your customers in a fast and efficient way, through highly personalised messages or mass, automated alerts.

In this webinar, join SMS expert Harald Bakken as he shares how SMS can streamline your customer service and contribute to an overall better customer experience.

Agenda:

  • SMS in the hybrid customer journey
  • The advantage of SMS as a channel
  • SMS and chatbot
  • Mass communication via SMS
  • SMS and Digital Engagement
  • Q&A

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