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The pandemic has acted as a transformative force for AI and Automation, catapulting AI into the spotlight and accelerating its advancement. One of the technological marvels born out of this surge is ChatGPT, an AI-powered language model that can generate human-like text and conversation, making it a powerful tool for contact centres.
Join Puzzel’s CTO, Thomas Rodseth as he delves into the world of ChatGPT and large language models, explaining how it can be deployed to improve customer and agent experiences and ultimately drive greater business success.
In this webinar, you will learn:
- How ChatGPT works and what to consider before start using this as part of your CX strategy
- The benefits of using ChatGPT for customer service and common use cases
- Some pitfalls you want to avoid that violate privacy and impact brand recognition
- Exciting Puzzel x ChatGPT product developments