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Tag: customer engagement

Tag: customer engagement

Puzzel has acquired leading digital engagement platform, Vergic..

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Powering the evolution of the contact centre with Vergic

Puzzel has acquired leading digital engagement platform, Vergic.

Press Release 5th October 2021

Puzzel acquires Swedish digital engagement company Vergic

A woman wearing glasses and a headset smiles while sitting at her desk.

Blog

Sentiment Analysis: Why you should pay closer attention to customer happiness

A person smiles as they use their laptop.

Blog

How can you improve your omnichannel customer service?