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Tag: Puzzel WFM

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Agent Experience
agent wellbeing
AI
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AX
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chatbot
contact centre
coronavirus
COVID-19
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Evolution of the Contact Centre
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Contact Centre
CX
Contact Centre Agents
Cloud
covid-19
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Customer behaviour
Employee engagement
Digital Channels
AI

Puzzel, the leading innovator of cloud-based contact centre solutions, has set out its post-pandemic product strategy with the launch of a new product and features for customer service.

Persberichten 28th september 2021

Puzzel sets out post-pandemic product strategy with new features for customer service

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