Customer story 17th mei 2022

Bauhaus Case Study

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A woman speaks to a voice bot on her mobile phone. She is wearing a white beanie.

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Improve your IVR experience with Puzzel Voice Bot

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Sergel is a leading credit management agency based in Stockholm, Sweden.

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Sergel future-proofs its business with the Puzzel Customer Service Platform

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Customer story: How magazine giant Aller media turned crisis into success

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If insurance uses Puzzel's cloud contact centre solution.

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Insurance provider If tackles Covid-19 demand with cloud-based customer service

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Technology guide for multi-skilled agents in contact centres

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How to manage Average Handle Time in Multi-Channel Contact Centres

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The art of the possible: DTMF in the call centre

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The debate continues: AHT or First Call Resolution?

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Speech Analytics: Using the Voice of the Customer to Improve Service Experience

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Categorie: Voice

Bauhaus Case Study

Improve your IVR experience with Puzzel Voice Bot

Sergel future-proofs its business with the Puzzel Customer Service Platform

Customer story: How magazine giant Aller media turned crisis into success

Insurance provider If tackles Covid-19 demand with cloud-based customer service

Technology guide for multi-skilled agents in contact centres

How to manage Average Handle Time in Multi-Channel Contact Centres

The art of the possible: DTMF in the call centre

The debate continues: AHT or First Call Resolution?

Speech Analytics: Using the Voice of the Customer to Improve Service Experience

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You are viewing our Nederlandse site

Categorie: Voice

Bauhaus Case Study

Improve your IVR experience with Puzzel Voice Bot

Sergel future-proofs its business with the Puzzel Customer Service Platform

Customer story: How magazine giant Aller media turned crisis into success

Insurance provider If tackles Covid-19 demand with cloud-based customer service

Technology guide for multi-skilled agents in contact centres

How to manage Average Handle Time in Multi-Channel Contact Centres

The art of the possible: DTMF in the call centre

The debate continues: AHT or First Call Resolution?

Speech Analytics: Using the Voice of the Customer to Improve Service Experience

You are viewing our Nederlandse site

Insurance provider If tackles Covid-19 demand with cloud-based customer service