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About Puzzel
2 min read

Introducing the new Puzzel brand: a fresh chapter in customer experiences.

Gabi Warren

Today, Puzzel has woken up to a new brand identity, an exciting milestone in our over 25 years of history.

At Puzzel, we are more committed than ever to empowering organisations to create meaningful experiences for their customers, and our refreshed brand reflects our dedication to innovation, collaboration and the future of customer conversations.

Puzzel logo 24 colour

Central to our new brand is our distinctive logo, featuring vibrant chat bubbles that symbolise the dynamic and multi-channel conversations organisations have with their customers.

This is more than just a new logo. It represents an ever-deeper understanding of the central role that contact centres have when it comes to brand experiences, and the heart of our mission: facilitating seamless and engaging interactions across various channels, from traditional voice to modern messaging platforms.

Drawing inspiration from our rich Nordic heritage, our visual identity pays homage to the timeless beauty of Nordic folk art. Each element of our new look and feel is infused with the spirit of Nordic craftsmanship, reflecting our commitment to quality, authenticity and creativity.

As we embark on this new chapter, we are embracing a modern aesthetic that positions us for the future of customer conversations. Our updated brand identity reflects our forward-thinking approach, innovative spirit and dedication to staying ahead of industry trends.

We are excited to embark on this journey with you and continue developing exceptional experiences that drive meaningful connections between businesses and their customers.

It’s possible with Puzzel.

PS: Here are all the new brand assets and guidelines 


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