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Personeelstekort door Covid oplossen met Digital Engagement

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Puzzel onthult Digital Engagement, een nieuwe oplossing voor het leveren van ‘digital-first’ klantervaringen

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Contactcenterexpert Puzzel komt op stoom in Nederland

Two girls walk down a high street carrying shopping bags.

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The four Ps of preparing for seasonal demand

Contact centres need to deliver great agent experience (AX) to deliver great customer service.

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Five stats that demonstrate the importance of Agent Experience (AX)

A person votes on their mobile during the Eurovision Song Contest 2021.

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Puzzel a trusted partner of digame for Eurovision Song Contest voting

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The changing role of the contact centre advisor