Whitepaper

The UK Contact Centre Decision-Maker’s Guide 2022

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Customer story 19th januari 2022

TieTa Case Study

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Blog

The power of hybrid experiences

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Puzzel has released an exciting new product and an array of new features to support contact centres as they take on new post-pandemic challenges.

Blog

Q3 Product Release: New tools for post-pandemic customer service

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GC Business Finance secured its telephone payments with Puzzel and PCI Pal.

Persberichten 12th augustus 2021

PCI Pal and Puzzel secure telephone payments for GC Business Finance

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Blog

Customer Story: GC Business Finance finds secure solution for home-based agents

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A woman smiles and waves to her colleagues on a laptop while hybrid working.

Blog

Hybrid Working: The opportunities and obstacles for contact centres

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If insurance uses Puzzel's cloud contact centre solution.

Blog

Insurance provider If tackles Covid-19 demand with cloud-based customer service

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A contact centre agent video chats with a customer.

Persberichten 20th mei 2021

Puzzel launches video plus screen sharing to enhance customer experience

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Blog

Video: The new channel for smarter customer experiences

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Two homeworking contact centre agents work on their laptops.

Blog

Ombudsman Services uses Puzzel’s cloud-based contact centre solution to support rapid business growth and homeworking

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Newlon Housing Trust's contact centre is seen as a great training ground for staff.

Blog

Newlon Housing Trust Customer Story: Building a contact centre where agents can thrive

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Categorie: remote working

The UK Contact Centre Decision-Maker’s Guide 2022

TieTa Case Study

The power of hybrid experiences

Q3 Product Release: New tools for post-pandemic customer service

PCI Pal and Puzzel secure telephone payments for GC Business Finance

Customer Story: GC Business Finance finds secure solution for home-based agents

Hybrid Working: The opportunities and obstacles for contact centres

Insurance provider If tackles Covid-19 demand with cloud-based customer service

Puzzel launches video plus screen sharing to enhance customer experience

Video: The new channel for smarter customer experiences

Ombudsman Services uses Puzzel’s cloud-based contact centre solution to support rapid business growth and homeworking

Newlon Housing Trust Customer Story: Building a contact centre where agents can thrive

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You are viewing our Nederlandse site

Categorie: remote working

The UK Contact Centre Decision-Maker’s Guide 2022

TieTa Case Study

The power of hybrid experiences

Q3 Product Release: New tools for post-pandemic customer service

PCI Pal and Puzzel secure telephone payments for GC Business Finance

Customer Story: GC Business Finance finds secure solution for home-based agents

Hybrid Working: The opportunities and obstacles for contact centres

Insurance provider If tackles Covid-19 demand with cloud-based customer service

Puzzel launches video plus screen sharing to enhance customer experience

Video: The new channel for smarter customer experiences

Ombudsman Services uses Puzzel’s cloud-based contact centre solution to support rapid business growth and homeworking

Newlon Housing Trust Customer Story: Building a contact centre where agents can thrive

You are viewing our Nederlandse site

Insurance provider If tackles Covid-19 demand with cloud-based customer service