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Category: Customer story

Categorie: Customer story

Puzzel has acquired leading digital engagement platform, Vergic.

Persberichten 5th oktober 2021

Puzzel acquires Swedish digital engagement company Vergic

“Puzzel has given us more overview and more visibility, which has led us to make better operational decisions.” – Risto Proosa, Operations Director, TieTa

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TieTa goes omnichannel to improve agent and customer experience

Newlon Housing Trust's contact centre is seen as a great training ground for staff.

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Newlon Housing Trust Customer Story: Building a contact centre where agents can thrive

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Affinity Water Customer Story: Customer Experience on tap

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Simply Business overcomes adherence challenges with WFM

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American Logistics Firmly in the Driving Seat with U-WFM* Cloud-based Platform

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Simply Business Contact Centre to benefit from U-WFM* Cloud Workforce Management