As advancements in technology continue to grow exponentially, AI has quickly begun to permeate through to almost every corner of our lives as consumers. Everything from commercial flight planning to your email inbox spam filter is powered by some form of an algorithm or other designed to increase efficiency, minimise costs and, ultimately, make life easier.
There is no clearer case for AI than within your customer support functions and Gartner recently revealed that 31% of CTO’s have already deployed a conversational AI platform in their businesses.
Puzzel, in partnership with Boost.Ai, have created a simple guide to help you start the journey with AI. We break down the 5 critical factors to make your AI project a success!