London, United Kingdom – June 6, 2023: Puzzel, the leading European provider of customer engagement solutions, is thrilled to announce a dynamic partnership with G2, the renowned software review platform. Together, they are excited to launch an exclusive raffle aimed at gathering valuable feedback from Puzzel users while raising funds for the MND Association.

As a company deeply committed to customer satisfaction and continuous improvement, Puzzel values the feedback of its loyal users. To express their gratitude and encourage valuable insights, Puzzel has launched a raffle exclusively for customers who share their experiences by leaving a review on G2.

The collaboration with G2 goes beyond gathering reviews. For every Puzzel review received on the G2 platform, G2 will graciously donate £10.00 to the MND Association on the reviewer’s behalf. Additionally, reviewers will have a chance to win an extraordinary £4000.00 gift voucher for a Sixt Electric Car hire. As an alternative option, reviewers can choose to donate the £4000.00 directly to the MND Association, making a significant impact on the lives of those affected by Motor neurone disease (MND).

The raffle officially commences on June 6 and will run until Puzzel receives 500 reviews on G2. Once the milestone is reached, the winner will be selected at random.

The MND Association is a dedicated organisation committed to supporting individuals diagnosed with MND and raising awareness about this challenging disease. It is a charity very close to Puzzel’s heart which they’ve dedicated to raising money for in the past.

“We are truly excited to collaborate with G2 on this raffle,” said Roland Green, Chief Revenue Officer at Puzzel. “Not only does it provide us with an opportunity to give back to customers who share their feedback, but it also enables us to contribute to the vital work of the MND Association and promote environmental consciousness. We hope that this raffle will generate insightful reviews and make a positive impact on the lives of those affected by Motor neurone disease (MND) and the environment,” adds Roland Green.

“We know that the B2B buying journey is continuously evolving to mirror consumer shopping habits. Those looking to make an investment want to have the confidence in their purchasing decision. It comes down to trust, and that trust comes from real users. We know that most B2B buyers — including contact centre decision makers — use peer review sites when buying software. And, we’re proud to help those global buyers make smarter software decisions through authentic, verified peer reviews on G2.com,” comments Rachel Bentley, Senior Director of Product Management at G2.

Puzzel encourages all customers to participate in this raffle by leaving their reviews on G2. Share your honest thoughts, help Puzzel improve, and stand a chance to win an extraordinary prize while supporting a worthy cause.

For more information about the raffle and to leave a review, please visit www.puzzel.com/g2-review/.

Terms and conditions apply.

About Puzzel

Puzzel is the leading European provider of Customer Engagement Solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Customer Engagement Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.

About G2

G2 is the world’s largest and most trusted software marketplace. Over 80 million people research, compare, and vet software and services on G2.com annually, based on authentic user reviews. G2 Marketing Solutions enable software and service businesses to build brand presence, drive awareness, and proactively engage with in-market buyers to drive revenue and pipeline. Establish Market Presence and Awareness with a G2 Profile: Claim your profile and amplify your differentiated brand story to help in-market software buyers understand the value you bring to the table as they do their research. Increase Brand Perception and Trust with G2 Reviews: Collect authentic and marketable feedback from your customers through a variety of proven review generation strategies—and better yet, showcase the customer voice to drive confidence with your future buyers. Drive Pipeline with G2 Buyer Intent: Access and leverage G2 intent data sourced from the buying activity of 80M+ users to identify and engage with active buyers who indicate interest in you, your category, or even your competition. Integrate with your CRM, Marketing Automation, Sales Engagement, ABM, and other sales or martech tools to put G2 Buyer Intent data into the workflows your business depends on. Level Up Prospect Acquisition: Drive reviews to generate profile traffic and credibility, then collect more profile visits and Buyer Intent signals. Fuse intent signals into daily sales and marketing initiatives through easy-to-use integrations that accelerate your funnel and connect you to your in-market prospects, faster. Showcase Market Leadership and Build Credibility with Voice of Customer Content and Reports: License and use published G2 category reports to build and close pipeline. License and use G2 Reviews, Reports, Quotes, Reference Pages, and Video Testimonials to personalize and build credibility through your content marketing strategy. Integrate with Existing Software: Leverage 40+ technical integrations. From buyer intent, review collection, content, and syndication to other marketplaces, integrations enable you to maximize your investment and success with G2. For more information visit: sell.g2.com