
We’re on the Radar!
Puzzel has been named a leading innovator in Frost & Sullivan’s 2021 European CCaaS Radar report. To find out more about the analysis and why Puzzel should be on your radar, download the full report.
Deliver digital-first customer journeys with live and self-service experiences – all in a single solution.
Puzzel provides all the tools you need to deliver exceptional customer experiences and grow your business. Connect with customers on their favourite channels, build advanced self-service experiences with AI, and optimise your team’s performance to increase efficiency and sales – all in our easy-to-use, cloud-native platform.
Puzzel has been named a leading innovator in Frost & Sullivan’s 2021 European CCaaS Radar report. To find out more about the analysis and why Puzzel should be on your radar, download the full report.
Discover how you can engage web visitors from the moment they land on your site and nurture them with proactive, personalised support in real-time.
With Puzzel Dashboard, you can now visualise all your most important real-time contact centre performance metrics in one place.
We keep up with the latest CX and technology trends so you don’t have to. We’re continuously developing our solutions and creating new products and features to keep you ahead of the curve and your competition.
See what’s newOur flexible software can integrate with almost any third-party app, solution or device – just ask! From CRMs to workforce management, knowledgebases and secure payment systems, we’re ready to help you expand your solution and scale your capabilities.
Browse the Puzzel MarketplaceTransform your contact centre from a cost centre into a profit centre with Digital Engagement. By engaging customers at the right time, with the right offer, our customers have increased conversions by 35% and achieved a 5x reduction in cart abandonment rates.
Discover Digital EngagementWe hail from Norway – a global leader in innovation, efficiency, and happiness. That’s why when it comes to your customer service, we believe every moment matters – in your customer journey, in your contact centre, and in your experience with us.
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