Name: Puzzel AI-native CX Ecosystem
Brand: Puzzel
Availability: InStock

The leading AI-powered CX ecosystem.

Puzzel orchestrates the conversations that define great customer experiences. Thousands of organisations across Europe trust Puzzel’s cloud contact centre ecosystem to seamlessly connect voice, messaging, and digital channels into one intelligent flow. By bringing people, data, and AI together in real time, Puzzel helps businesses turn every customer interaction into a meaningful conversation, bringing automation when it matters, and empathy when it really matters.

With a Nordic twist

AI-powered automation.
Human-first experiences.

Born in Norway, we carry Nordic values of simplicity, trust, and innovation into everything we build.That’s why our AI-native CX ecosystem is practical, people-first, and designed to make life easier - no clutter, no complexity. It gives your customers faster, more personal service and your agents the tools they need to work smarter, stay confident, and keep customers coming back

278%

ROI over three years

25+

years of building leading CX solutions

85%

faster response times

400+

hours saved on admin

AI that works, so your people can too.

At Puzzel, every AI feature is built with a clear purpose: to cut repetitive work, give agents real-time support, and deliver better outcomes for your customers. No gimmicks. No buzzwords. Just practical, proven solutions that help your people do their best work. All with less effort and more impact.