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Keep your customers in the know.
Say goodbye to customer frustration caused by uncertainty about the status of their requests. Give them full visibility over their support requests with an intuitive platform that lets them view ticket updates, create and post updates to tickets. And with real-time updates, they always know the status of their queries.
Simplified self-service for better customer experience.
Customers no longer need to call your company or look through long email threads to check the status of their support requests. Empower them with a single space to view and update their requests, boosting their self-service capabilities and improving their overall experience.
Empower your contact centre with the Puzzel CX Platform.
Customer Hub is an add-on to Puzzel Case Management, which is integrated into the Puzzel CX Platform.The Puzzel CX Platform combines Contact Centre as a Service with Self-Service Automation capabilities. This helps you consolidate all your contact centre technologies in a single platform, so you can focus on what matters most – providing delightful customer experiences, regardless of channel
Yes, I'd like to supercharge my organisation's customer experience with Puzzel.
Explore how Customer Hub can work for Puzzel Case Management to enhance your customer experience.
