Seneste nye tiltag i Puzzels kontaktcenterløsning.
Puzzels produkt team er klar til at præsentere de seneste nye tiltag i kontaktcenterløsningen.
Vi har sat vores mest erfarne hold til at føre jer gennem Q2, 2022.
Agenda:
- Intro about Q2 2022 releases
- Consumer Knowledgebase
- BOT Tools to support high speed implementation and migration
- Performance Analytics
- Voice BOT
- New Agent features
- WFM Activity enhancements
- Puzzel Ticketing/Case Management – Rest API
- Q&A Session
Webinaret afholdes på engelsk.
Varmt velkommen!
Speakers
Matt Hughes
Product Director, Puzzel
Alex Lunde
Director of Web Experience, Puzzel
Mashud Ahmed
Product Owner – Analytics, Puzzel
Farhad Fatemi
Product Owner – Agent, Puzzel
Yavor Angelov
Product Owner – Dashboard, Puzzel
Andreas Cronstrom
Product Owner – Bot, Puzzel
Kenton Drover
Product Owner – Case Management/Ticketing, Puzzel
Mike Shrimpton
Product Owner – WFM, Puzzel
United Kingdom 
Sverige 
Norge 
Finland 
Nederlandse