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Chatbot myths: Separating fact from fiction

18. juni 2021
13:00 – 13:45 BST

Rumour has it that chatbots are expensive, time consuming, complicated and stealing contact centre jobs… but is that true?

In this webinar, our expert panelists discuss common myths about chatbots. Let’s see if we can change your opinion about chatbots!


  • Mashud Ahmed, Product Manager, Puzzel
  • Clay Cardozo, Head of Technology Partnerships, boost.ai


  • Introduction to Puzzel and boost.ai
  • Do chatbots understand different languages and dialects?
  • It takes so long to implement and train a chatbot… or does it?
  • Different roles of a chatbot
  • Chatbot as a part of an omni-channel experience
  • Q&A

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