Discover the latest apps and integrations to maximise productivity & customer satisfaction
Our cloud contact centre solutions integrate with a wide variety of apps and devices to help you meet the dynamic needs of your customers, agents and organisation.
From CRMs to workforce management, chatbots and secure payment systems, these third-party tools can be seamlessly integrated at any time to expand the capabilities of your contact centre and support your organisation as it grows.
Want to learn more? Join us at our virtual Marketplace Open Day this September to meet our industry-leading partners and hear how their solutions can benefit you. Don’t miss this valuable opportunity to ask questions, discover new tools and take advantage of exclusive offers for attendees.
Early bird registrations are now open — so secure your spot today!
Boost.ai’s conversational AI platform makes building, deploying and managing virtual agents easy. Its powerful Automator™ technology can transform the information from your website or chat logs into a fully functional virtual agent in less than 10 days. Frontline customer service teams can also build bespoke self-service interactions using its conversation builder.
PCI Pal provides organisations with secure cloud payment and data protection solutions. Its core Agent Assist solution uses DTMF (telephone keypad) technology and speech recognition to enable contact centre agents to take secure payments through any channel whilst maintaining conversation with the customer at all times.
Replacing spreadsheets or outdated software, EvaluAgent is perfect for organisations with between 25 – 500 agents who need configurable workflows and enterprise-grade features without the need for expensive consultants or 6-month implementations.
SalesScreen is a sales motivation tool that empowers sales teams to unleash their full potential and improve all-round business performance. With gamification at its core, SalesScreen makes sales fun, engaging, exciting and rewarding, and helps organisations to build a transparent culture of appreciation.