
AGENDA
Last updated 11 September 2026
October 8, 2026
12.00-12:30 CET
Every customer conversation contains valuable insight — but how much of it are you actually capturing?
Join NetNordic to discover how Puzzel Conversational Intelligence uses AI to automatically analyse conversations, uncover customer sentiment and recurring issues, and give managers and agents actionable insight — without the manual work.
We’ll also share the HELP Forsikring story and show how AI can support smarter coaching and more efficient customer service.
In this webinar, we’ll cover:
- The hidden cost of manual CX analysis
- How Conversational Intelligence turns conversations into insight
- AI-powered coaching and Live Summaries
- The HELP Forsikring case study
- How to get started with AI in your contact centre
What could you discover if you could analyse 100% of your customer conversations?
Register