The team at Techgrants works closely with technology partners they believe in, and when it comes to contact centre AI, Puzzel is one of them. We're not one of the big US vendors. We're local, we understand the markets we work in, and we get the nuances that matter.

So when the teams at Puzzel and Techgrants sat down together to plan this event, we asked ourselves: what could be more quintessentially British than Wimbledon?

That's why every guest will receive a luxury Wimbledon afternoon tea hamper, delivered straight to your door before the session. We're talking strawberries and cream, scones, and Pimm's, of course. Enjoy it with us during the event, and save the rest for the tennis later.

Oh, and the best part? This counts as working.

However, of course, there's substance behind the strawberries...

Most contact centre leaders believe they have a solid read on their customers. The data says otherwise. The typical contact centre analyses just 2% of its interactions, leaving the other 98% unseen, unheard, and unused.

Join us to find out what that blind spot is costing you, and what becomes possible when you close it. You'll hear directly from a customer who has made that shift, and from Techgrants, who specialise in removing the complexity from the funding cycle so budget doesn't become the reason you hold back.

In 90 minutes you'll leave with:

• What the 98% you're missing is actually costing your operation
• How Conversational Intelligence turns every conversation into insight your whole business can use
• How Techgrants can help you fund the technology and get moving

Places are strictly limited. Please confirm your attendance by July 1st.