Elevate 26 logo

Elevate Virtual 2026

Where the next season of CX begins

Claim your Elevate Virtual gift!

As one of our selected guests for Elevate Virtual, we'd love to send a little something your way. 

Complete the form below to confirm your registration and tell us where to send it. 

CX season starts in
5 November 2026 | 10:00 CET
Online
CX season starts in

Key themes for 2026.

At Elevate ‘26, every talk, panel, and workshop presents a unique opportunity to gain valuable insights that will fuel your growth for years to come. Join CX experts and industry peers as we cover:
  
Top CX trends | Using AI and automation | Empowering agents | What's next for the contact centre industry 

Layer Visibilityd
Trend #3

Empowering agents

AI is transforming customer service, and at Elevate '25, you'll learn how to harness its potential. From AI-powered agents to generative AI, discover how it can empower your agents. Some text about agent happiness.

Layer Visibilityre
Track #4

What's next for the industry

The contact centre landscape is evolving rapidly, and businesses that fail to adapt risk falling behind.  Together, we’ll uncover what’s next. Hear from CX experts and industry peers as we explore new technologies and their transformative impact on customer experience.

Why attend?

leaf1
Customer Story: Pensam
This edition brings a customer story from Pensam, a leading name in financial services in Denmark. Already building towards a near-full AI ecosystem, Pensam is moving fast — hear what that looks like in practice, and how it all comes together.
leaf2
Product & innovation sessions
Get a first look at where we're taking the Puzzel platform. The Learning Loop shows how conversation data turns into sharper opportunities, stronger knowledge, and better automation, live in the platform. See what's coming and how it fits into your 2027 roadmap.
leaf3
Independent insight & research
Previous Elevate events have featured analysts from the likes of Forrester and Frost & Sullivan, sharing the latest research on where CX is heading, and what separates leaders from the rest. Expect the same calbibre of independent perspective in November.

Meet the speakers

John CPO
John Håkonsson
CPO
Frederic
Frederic Laziou
CEO
Jesper web-2
Jesper Jønsson
Product Director, AI
Xander
Xander Freeman
Digital Content Director at Call Centre Helper
Copy of Website profile image (28)
Anders Cruse
Head of Department at Pensam
Tjeerd
Tjeerd Veninga
Revenue Enablement Director

Confirm your place

Please share your details so we can register you for Elevate Virtual and deliver your event package.

El26-v-e+shadow (1)