Webinar

Product deep-dive: Conversational Intelligence.

Imagine uncovering every trend, priority, and pain point hidden in your customer conversations, without the manual work. For some teams, that's 400 hours saved on admin each month, and for others, it results in up to 62% increase in customer satisfaction.

If you are exploring how AI solutions like Conversational Intelligence can improve both efficiency and experience, this session will help you understand how to make those improvements a reality.

Upcoming webinar

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November 27
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10.00-11:00 CET
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Language: English

Walk-through of the most asked Conversational Intelligence features.

Conversational Intelligence turns the rich context in your customer interactions into clear, actionable insight. Rather than relying on manual review or disconnected reports, AI helps you understand what is happening across every interaction and respond with confidence.

This demo session will explore how Puzzel's Conversational Intelligence enables you to:

  • Identify trends and customer needs
  • Strengthen quality assurance and targeted coaching
  • Make decisions based on evidence rather than best guesses
  • Puzzel's Conversational Intelligence use-cases and features
  • Q&A on Conversational Intelligence and AI in customer service

To get most value out of the session, we'd love to hear what you'd prefer to hear about. Submit questions and vote for feature highlights here.

Speakers
Laz
Lachezar Veselinski
Product Manager | Conversational Intelligence | Puzzel
Ciller_2
Cecilie Skjold
Customer Success Manager | Puzzel
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