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Puzzel: One Year On
17th April 2018GDPR – Puzzel has the pieces in place
4th April 2018Email in contact centres: 5 reasons to give it a second chance
27th March 2018Customer Interaction – Keep it simple: 8 Ways to re-energise customer service
9th March 201810 Tips for keeping loyal customers on side
23rd February 2018The 10 Major Benefits of Systems Integration with Cloud Contact Centre Solutions
6th February 2018Choosing the right robot for your contact centre
30th January 20188 Ways to make homeworking a successful option for your contact centre
18th January 2018Raising the status of outbound dialling in contact centres – a two-point plan
14th December 20173 Critical issues facing contact centres today and how to overcome them