Payment

Puzzel Payment Solutions

Payment solutions adapted to electronic channels

Puzzel provides payment solutions that facilitate payment through electronic channels such as contact centre, mobile applications, web, SMS and IVR. The user is charged on their phone bill, credit card or through other payment solutions. Our payment solutions integrate easily with your existing or new services by means of our pre-developed payment screens or APIs. If needed, we may assist you obtaining the necessary contracts with payment service providers and acquirers.

New payment solutions and methods find their way into the market more frequently than ever before. In this rapid changing environment, our strategy is to expand our solutions to include the most relevant payment solutions at a given time for each given market. This way, you as a customer can rapidly offer new payment solutions to your customers.

Puzzel Pay

Puzzel Pay enables digital payment requests to be sent to customers and allows them to pay using their preferred payment method. Puzzel Pay integrates easily with other back office systems for speedy settlement. Puzzel is PCI-DSS certified, which means that we can securely handle credit card transactions and mobile banking solutions. Our experience and modern technology ensure a secure and improved customer experience when paying by credit card.

Contact Centre Payment

Improve customer experience and streamline your payment process by offering secure contact centre payments to customers. During a call, agents can receive payment from a caller, either via mobile banking, credit card or carrier billing (paid via the customer’s monthly telephone bill) or send the payment request when the call ends so that it can be completed later. All of this can be achieved without any sensitive payment information being exchanged between the customer and agent.

Credit Card Payment

Puzzel is PCI-DSS certified, which means that, as a supplier, we are able to offer your company programming interfaces, as well as unique pre-designed and customised solutions for credit card payments. Our experience and modern technology ensure a secure and improved customer experience when paying by credit card.