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Category: Web Chat

Category: Web Chat

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Elevating revenue and customer satisfaction with Lifeplus

Customer story 21st June 2022

Bauhaus Case Study

Puzzel's Q4 Product Release includes a new Digital Engagement solution plus new features for the Puzzel Contact Centre.

Press Release 15th December 2021

Puzzel unveils Digital Engagement, a new solution for delivering digital-first customer experiences

Human experiences remain crucial for building trust in financial services.

Press Release 11th November 2021

People still buy from people, despite growing confidence in digital-first finance

Webinar 18th June 2021

Chatbot myths – Separating fact from fiction

Puzzel packages are designed to make buying and implementing a cloud contact centre solution easier and get you up and running faster.

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How Puzzel packages can help you engage, delight and inspire your agents and customers

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Making light work of digital channels – 7 chat and co-browsing tips

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How to make web chat work for your contact centre

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Six Practical Steps to Make Web Chat work for you

Should you offer web chat customer service?

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Should you offer web chat customer service?

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The Future of Customer Service & Cloud-Based Contact Centres