Over 900 customers worldwide including:

Discover how Puzzel (formerly Intelecom’s contact centre entity), a Gartner recognised provider of omni-channel contact centre solutions, can help take customer interaction to another level

The hyper connected digital customer wants service that is personalised, relevant and instantaneous. Puzzel’s multi-channel cloud-based contact centre solution brings together all the pieces to help many thousands of users deliver a seamless, low effort customer experience anytime, anywhere, through any channel, using any device. Puzzel’s CCaaS solution is scalable, quick to roll out and can integrate with pretty much any existing technology you may use in your contact centre or for your mobile strategy.

Learn more about Puzzel Contact Centre Solution

Press Release

Puzzel Positioned as a Challenger for the second consecutive year in Gartner’s Magic Quadrant for Contact Centre as a Service, Western Europe

Press Release

Intelecom establishes a new company Puzzel, to support growing customer demand in contact centre and mobile payment environments

White Paper

Aligning Your CRM and Contact Centre Strategies

White Paper

How to Succeed in Delivering Proactive Customer Service

Seamless integration with leading technologies

Learn more about our integration capabilities