A woman speaks to a voice bot on her mobile phone. She is wearing a white beanie.

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Improve your IVR experience with Puzzel Voice Bot

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Sergel is a leading credit management agency based in Stockholm, Sweden.

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Sergel future-proofs its business with the Puzzel Customer Service Platform

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Customer story 20th januari 2022

The Digital Hotline (DDH) Case Study

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A photo of Torben Glock next to a quote that says: "Puzzel's contact centre solution is both reliable and intuitive".

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Danish councils support residents with digital hotline powered by Puzzel

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2021: A year of change and growth

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Puzzel's Q4 Product Release includes a new Digital Engagement solution plus new features for the Puzzel Contact Centre.

Persberichten 15th december 2021

Puzzel unveils Digital Engagement, a new solution for delivering digital-first customer experiences

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Customer story: How magazine giant Aller media turned crisis into success

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A customer speaks to a Puzzel and Boost.ai virtual agent via a mobile phone.

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Seven tips for designing a highly effective virtual agent

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Evenement 24th juni 2021

Digital inclusivity for improved citizen outcomes

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How leading brands are innovating for customer service success

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Blog

7 steps to digitally transform your contact centre

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Blog

Is Your Digital Customer Service Just Skin Deep?

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Categorie: Digital Transformation

Improve your IVR experience with Puzzel Voice Bot

Sergel future-proofs its business with the Puzzel Customer Service Platform

The Digital Hotline (DDH) Case Study

Danish councils support residents with digital hotline powered by Puzzel

2021: A year of change and growth

Puzzel unveils Digital Engagement, a new solution for delivering digital-first customer experiences

Customer story: How magazine giant Aller media turned crisis into success

Seven tips for designing a highly effective virtual agent

Digital inclusivity for improved citizen outcomes

How leading brands are innovating for customer service success

7 steps to digitally transform your contact centre

Is Your Digital Customer Service Just Skin Deep?

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