A contact centre agent video chats with a customer.

Persberichten 20th mei 2021

Puzzel launches video plus screen sharing to enhance customer experience

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Blog

Video: The new channel for smarter customer experiences

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A man and a woman play a strategic game of chess.

Blog

Why do contact centres deserve greater strategic consideration?

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A man talks on the phone to a contact centre agent.

Blog

Why your contact centre is more important than ever

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Blog

Simply Business overcomes adherence challenges with WFM

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Blog

Three ways to create a kinder customer experience

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Blog

Customer Interaction – Keep it simple: 8 Ways to re-energise customer service

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Blog

The Customer Journey – Where’s it going?

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Blog

Should you offer web chat customer service?

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Blog

4 point plan for contact centres to improve customer engagement

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Blog

What can the Army teach you about Contact Centres?

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Blog

Is the back office ready for Workforce Management?

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Categorie: Customer journey

Puzzel launches video plus screen sharing to enhance customer experience

Video: The new channel for smarter customer experiences

Why do contact centres deserve greater strategic consideration?

Why your contact centre is more important than ever

Simply Business overcomes adherence challenges with WFM

Three ways to create a kinder customer experience

Customer Interaction – Keep it simple: 8 Ways to re-energise customer service

The Customer Journey – Where’s it going?

Should you offer web chat customer service?

4 point plan for contact centres to improve customer engagement

What can the Army teach you about Contact Centres?

Is the back office ready for Workforce Management?

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