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Category: Hybrid working

Category: Hybrid working

Blog

Mastering the holiday rush: Elevating contact centre performance

White Paper

Transforming your CX Strategy Decision Makers guide

White Paper

2023 Frost & Sullivan Company of the Year Award

White Paper

Part 7 | The Evolution of the Contact Centre

White Paper

Part 6 | The Evolution of the Contact Centre

Hybrid working has become the norm for contact centres across the UK. But maintaining a healthy work-life balance while working from home still has its challenges.

Blog

Achieving work-life balance in the hybrid contact centre

White Paper

Part 5 | The Evolution of the Contact Centre

White Paper

Agent Experience | Your complete guide to AX

JYSK believes it can always do things a little better and become even bigger – and with Puzzel’s cloud-based contact centre solution it can do just that.

Blog

JYSK Netherlands streamlines customer service and increases agility with Puzzel

Puzzel CEO Frederic Laziou presents a keynote speech on the power of hybrid experiences.

Blog

The power of hybrid experiences

Puzzel has released an exciting new product and an array of new features to support contact centres as they take on new post-pandemic challenges.

Blog

Q3 Product Release: New tools for post-pandemic customer service

Puzzel, the leading innovator of cloud-based contact centre solutions, has set out its post-pandemic product strategy with the launch of a new product and features for customer service.

Press Release 28th September 2021

Puzzel sets out post-pandemic product strategy with new features for customer service

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