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Category: Digital

Category: Digital

2021 was a year of change and growth.

Blog

2021: A year of change and growth

Puzzel's Q4 Product Release includes a new Digital Engagement solution plus new features for the Puzzel Contact Centre.

Blog

Q4 Product Release: Introducing Digital Engagement, Voice Bot and more

Puzzel's Q4 Product Release includes a new Digital Engagement solution plus new features for the Puzzel Contact Centre.

Press Release 15th December 2021

Puzzel unveils Digital Engagement, a new solution for delivering digital-first customer experiences

Human experiences remain crucial for building trust in financial services.

Press Release 11th November 2021

People still buy from people, despite growing confidence in digital-first finance

Puzzel has acquired leading digital engagement platform, Vergic..

Blog

Powering the evolution of the contact centre with Vergic

Puzzel has acquired leading digital engagement platform, Vergic.

Press Release 5th October 2021

Puzzel acquires Swedish digital engagement company Vergic

Women wearing masks and walking to buy clothes in a shopping centre.

Blog

Reopen for business: How retailers can support customers in a post-pandemic world

A customer speaks to a Puzzel and Boost.ai virtual agent via a mobile phone.

Blog

Seven tips for designing a highly effective virtual agent

Event 24th June 2021

Digital inclusivity for improved citizen outcomes

A person votes on their mobile during the Eurovision Song Contest 2021.

Blog

Puzzel a trusted partner of digame for Eurovision Song Contest voting

Blog

Is Your Digital Customer Service Just Skin Deep?

Blog

Preparing for the social service contact centre of tomorrow

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